<?xml version="1.0" encoding="utf-8"?><!--RSS Feed Generated by www.firefishsoftware.com - Sun, 05 Apr 2026 15:38:22 GMT.--><rss version="2.0" xmlns:ffAdvert="http://www.firefishsoftware.com/" xmlns:atom="http://www.w3.org/2005/Atom"><channel><title>Tilt Recruitment - Latest Vacancies</title><link>https://jobs.tiltrecruitment.co.uk/</link><atom:link href="https://jobs.tiltrecruitment.co.uk/rss/adverts/latest.aspx" rel="self" type="application/rss+xml" /><description>All of the latest vacancies from Tilt Recruitment.</description><copyright /><language>en-gb</language><pubDate>Sun, 05 Apr 2026 15:38:22 GMT</pubDate><generator>www.firefishsoftware.com</generator><item><title>Infrastructure Manager</title><description><![CDATA[<p><span style="font-size:11pt"><span style="font-family:Aptos,sans-serif"><b><span style="font-family:&quot;Calibri&quot;,sans-serif">Infrastructure Manager</span></b></span></span></p>

<p><span style="font-size:11pt"><span style="font-family:Aptos,sans-serif"><b><span style="font-family:&quot;Calibri&quot;,sans-serif">Manchester</span></b></span></span></p>

<p><span style="font-size:11pt"><span style="font-family:Aptos,sans-serif"><b><span style="font-family:&quot;Calibri&quot;,sans-serif">Salary up to &pound;62,000 </span></b></span></span></p>

<p><span style="font-size:11pt"><span style="font-family:Aptos,sans-serif"><b><span style="font-family:&quot;Calibri&quot;,sans-serif">Office-based for the first 3 to 6 months, then hybrid with 2 days onsite </span></b></span></span></p>

<p>&nbsp;</p>

<p><span style="font-size:11pt"><span style="font-family:Aptos,sans-serif"><span style="font-family:&quot;Calibri&quot;,sans-serif">If you&rsquo;re an Infrastructure Manager who still likes to stay close to the tech, but knows your real value is in building, guiding, and elevating a team, this could be exactly the move you&rsquo;ve been waiting for.</span></span></span></p>

<p><span style="font-size:11pt"><span style="font-family:Aptos,sans-serif"><span style="font-family:&quot;Calibri&quot;,sans-serif">This isn&rsquo;t a turnaround job. You won&rsquo;t be walking into chaos or cleaning up someone else&rsquo;s mess. Instead, you&rsquo;re stepping into a well-structured, cloud-first environment, leading a capable team, and helping a global business continue to evolve the right way.</span></span></span></p>

<p><span style="font-size:11pt"><span style="font-family:Aptos,sans-serif"><b><span style="font-family:&quot;Calibri&quot;,sans-serif">Why this role stands out</span></b></span></span></p>

<ul>
	<li><span style="font-size:11pt"><span style=""><span style="font-family:Aptos,sans-serif"><span style="font-family:&quot;Calibri&quot;,sans-serif">A modern, cloud-led setup with minimal legacy baggage<br>
	Less firefighting, more impactful work </span></span></span></span></li>
	<li><span style="font-size:11pt"><span style=""><span style="font-family:Aptos,sans-serif"><span style="font-family:&quot;Calibri&quot;,sans-serif">A small, skilled team that&rsquo;s already performing well<br>
	You&rsquo;re here to lead and develop, not rebuild </span></span></span></span></li>
	<li><span style="font-size:11pt"><span style=""><span style="font-family:Aptos,sans-serif"><span style="font-family:&quot;Calibri&quot;,sans-serif">Meaningful project work, especially around cloud migrations and integrating newly acquired businesses </span></span></span></span></li>
	<li><span style="font-size:11pt"><span style=""><span style="font-family:Aptos,sans-serif"><span style="font-family:&quot;Calibri&quot;,sans-serif">A global organisation (UK, US, Australia, New Zealand and more) with around 400 users<br>
	International exposure without unnecessary complexity </span></span></span></span></li>
	<li><span style="font-size:11pt"><span style=""><span style="font-family:Aptos,sans-serif"><span style="font-family:&quot;Calibri&quot;,sans-serif">A culture built on trust and autonomy<br>
	You&rsquo;ll be given the space to lead, not micromanaged </span></span></span></span></li>
	<li><span style="font-size:11pt"><span style=""><span style="font-family:Aptos,sans-serif"><span style="font-family:&quot;Calibri&quot;,sans-serif">Some genuinely unique perks</span></span></span></span></li>
	<li><span style="font-size:11pt"><span style=""><span style="font-family:Aptos,sans-serif"><span style="font-family:&quot;Calibri&quot;,sans-serif">Optional on-call rota for additional earnings </span></span></span></span></li>
</ul>

<p><span style="font-size:11pt"><span style="font-family:Aptos,sans-serif"><b><span style="font-family:&quot;Calibri&quot;,sans-serif">What you&rsquo;ll be doing</span></b></span></span></p>

<p><span style="font-size:11pt"><span style="font-family:Aptos,sans-serif"><span style="font-family:&quot;Calibri&quot;,sans-serif">This is a hands-on leadership role within a lean team structure. You&rsquo;ll sit close enough to the tech to stay sharp, while owning the bigger picture.</span></span></span></p>

<p><span style="font-size:11pt"><span style="font-family:Aptos,sans-serif"><span style="font-family:&quot;Calibri&quot;,sans-serif">Day to day, you&rsquo;ll be:</span></span></span></p>

<ul>
	<li><span style="font-size:11pt"><span style=""><span style="font-family:Aptos,sans-serif"><span style="font-family:&quot;Calibri&quot;,sans-serif">Leading and supporting a multi-level support team (1st to 3rd line) </span></span></span></span></li>
	<li><span style="font-size:11pt"><span style=""><span style="font-family:Aptos,sans-serif"><span style="font-family:&quot;Calibri&quot;,sans-serif">Owning escalations and ensuring issues are resolved properly, not just quickly </span></span></span></span></li>
	<li><span style="font-size:11pt"><span style=""><span style="font-family:Aptos,sans-serif"><span style="font-family:&quot;Calibri&quot;,sans-serif">Driving infrastructure projects, particularly cloud migrations and business integrations </span></span></span></span></li>
	<li><span style="font-size:11pt"><span style=""><span style="font-family:Aptos,sans-serif"><span style="font-family:&quot;Calibri&quot;,sans-serif">Working with stakeholders across multiple regions and time zones </span></span></span></span></li>
	<li><span style="font-size:11pt"><span style=""><span style="font-family:Aptos,sans-serif"><span style="font-family:&quot;Calibri&quot;,sans-serif">Continuously improving the environment rather than just maintaining it </span></span></span></span></li>
</ul>

<p><span style="font-size:11pt"><span style="font-family:Aptos,sans-serif"><span style="font-family:&quot;Calibri&quot;,sans-serif">There&rsquo;s plenty happening&mdash;new acquisitions, ongoing migrations, and constant opportunities to modernise. You won&rsquo;t be short of challenges, but they&rsquo;re the right kind.</span></span></span></p>

<p><span style="font-size:11pt"><span style=""><span style="font-family:Aptos,sans-serif"><b><span style="font-family:&quot;Calibri&quot;,sans-serif">The tech landscape</span></b></span></span></span></p>

<p><span style="font-size:11pt"><span style="font-family:Aptos,sans-serif"><span style="font-family:&quot;Calibri&quot;,sans-serif">This is a cloud-first environment, not one weighed down by legacy infrastructure.</span></span></span></p>

<p><span style="font-size:11pt"><span style="font-family:Aptos,sans-serif"><span style="font-family:&quot;Calibri&quot;,sans-serif">You&rsquo;ll be working across:</span></span></span></p>

<ul>
	<li><span style="font-size:11pt"><span style=""><span style="font-family:Aptos,sans-serif"><span style="font-family:&quot;Calibri&quot;,sans-serif">Microsoft 365 ecosystem including Entra ID / Azure AD and Intune </span></span></span></span></li>
	<li><span style="font-size:11pt"><span style=""><span style="font-family:Aptos,sans-serif"><span style="font-family:&quot;Calibri&quot;,sans-serif">Azure infrastructure and services </span></span></span></span></li>
	<li><span style="font-size:11pt"><span style=""><span style="font-family:Aptos,sans-serif"><span style="font-family:&quot;Calibri&quot;,sans-serif">Cloud telephony platforms such as 8x8 </span></span></span></span></li>
	<li><span style="font-size:11pt"><span style=""><span style="font-family:Aptos,sans-serif"><span style="font-family:&quot;Calibri&quot;,sans-serif">Modern endpoint management and device provisioning </span></span></span></span></li>
	<li><span style="font-size:11pt"><span style=""><span style="font-family:Aptos,sans-serif"><span style="font-family:&quot;Calibri&quot;,sans-serif">Backup, disaster recovery, and business continuity planning </span></span></span></span></li>
	<li><span style="font-size:11pt"><span style=""><span style="font-family:Aptos,sans-serif"><span style="font-family:&quot;Calibri&quot;,sans-serif">Migration of inherited on-prem systems into the cloud </span></span></span></span></li>
</ul>

<p><span style="font-size:11pt"><span style="font-family:Aptos,sans-serif"><span style="font-family:&quot;Calibri&quot;,sans-serif">There is some legacy from acquisitions, but the direction is clear: simplify, modernise, and move forward.</span></span></span></p>

<p><span style="font-size:11pt"><span style="font-family:Aptos,sans-serif"><b><span style="font-family:&quot;Calibri&quot;,sans-serif">What they&rsquo;re looking for</span></b></span></span></p>

<p><span style="font-size:11pt"><span style="font-family:Aptos,sans-serif"><span style="font-family:&quot;Calibri&quot;,sans-serif">This role sits right at the intersection of technical capability and people leadership.</span></span></span></p>

<p><span style="font-size:11pt"><span style="font-family:Aptos,sans-serif"><span style="font-family:&quot;Calibri&quot;,sans-serif">You&rsquo;ll need to bring:</span></span></span></p>

<ul>
	<li><span style="font-size:11pt"><span style=""><span style="font-family:Aptos,sans-serif"><span style="font-family:&quot;Calibri&quot;,sans-serif">Proven experience leading infrastructure or support teams </span></span></span></span></li>
	<li><span style="font-size:11pt"><span style=""><span style="font-family:Aptos,sans-serif"><span style="font-family:&quot;Calibri&quot;,sans-serif">Confidence in managing people, including the difficult conversations </span></span></span></span></li>
	<li><span style="font-size:11pt"><span style=""><span style="font-family:Aptos,sans-serif"><span style="font-family:&quot;Calibri&quot;,sans-serif">A strong technical background in cloud-first environments </span></span></span></span></li>
	<li><span style="font-size:11pt"><span style=""><span style="font-family:Aptos,sans-serif"><span style="font-family:&quot;Calibri&quot;,sans-serif">The ability to stay hands-on when needed and lead from the front </span></span></span></span></li>
	<li><span style="font-size:11pt"><span style=""><span style="font-family:Aptos,sans-serif"><span style="font-family:&quot;Calibri&quot;,sans-serif">Experience delivering projects, ideally including migrations or acquisitions </span></span></span></span></li>
	<li><span style="font-size:11pt"><span style=""><span style="font-family:Aptos,sans-serif"><span style="font-family:&quot;Calibri&quot;,sans-serif">Strong communication skills and a collaborative, approachable style </span></span></span></span></li>
</ul>

<p><span style="font-size:11pt"><span style="font-family:Aptos,sans-serif"><span style="font-family:&quot;Calibri&quot;,sans-serif">If you&rsquo;re highly technical but prefer to stay in the background, this probably isn&rsquo;t the right fit. This role needs someone visible, engaged, and influential.</span></span></span></p>

<p><span style="font-size:11pt"><span style="font-family:Aptos,sans-serif"><b><span style="font-family:&quot;Calibri&quot;,sans-serif">Why this role is open</span></b></span></span></p>

<p><span style="font-size:11pt"><span style="font-family:Aptos,sans-serif"><span style="font-family:&quot;Calibri&quot;,sans-serif">The current Infrastructure Manager is retiring. This is a planned transition, not a reactive hire.</span></span></span></p>

<p><span style="font-size:11pt"><span style="font-family:Aptos,sans-serif"><span style="font-family:&quot;Calibri&quot;,sans-serif">You&rsquo;ll be stepping into a function that&rsquo;s already working and given the opportunity to take it further.</span></span></span></p>

<p><span style="font-size:11pt"><span style="font-family:Aptos,sans-serif"><b><span style="font-family:&quot;Calibri&quot;,sans-serif">The bottom line</span></b></span></span></p>

<p><span style="font-size:11pt"><span style="font-family:Aptos,sans-serif"><span style="font-family:&quot;Calibri&quot;,sans-serif">If you&rsquo;re looking for a role where you can stay technical, lead a good team, influence real change, and operate in a grown-up, trust-based environment, then this is well worth a conversation.</span></span></span></p>

<p>&nbsp;</p>

<p><span style="font-size:12pt"><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span style="font-family:&quot;Calibri&quot;,sans-serif">Tilt Recruitment are specialists in IT Recruitment. We work hard to find our candidates their perfect roles within fantastic organisations across the UK. If this role isn&rsquo;t right for you, please still get in touch with us as we may have other roles which may suit you better.</span></span></span></span></p>

<p><span style="font-size:12pt"><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span style="font-family:&quot;Calibri&quot;,sans-serif">We also offer up to &pound;500 for every successful referral, if you know someone who matches this skill set please let us know.</span></span></span></span></p>

<p><span style="font-size:12pt"><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span style="font-family:&quot;Calibri&quot;,sans-serif">Tilt Recruitment is acting as an Employment Agency in relation to this vacancy</span></span></span></span></p>

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]]></description><link>https://jobs.tiltrecruitment.co.uk/job/infrastructure-manager-305.aspx</link><guid>https://jobs.tiltrecruitment.co.uk/job/infrastructure-manager-305.aspx</guid><applyUrl>https://jobs.tiltrecruitment.co.uk/job/infrastructure-manager-305/apply.aspx</applyUrl><pubDate>Wed, 01 Apr 2026 12:32:56 GMT</pubDate><ffAdvert:applyUrl>https://jobs.tiltrecruitment.co.uk/job/infrastructure-manager-305/apply.aspx</ffAdvert:applyUrl><ffAdvert:ReferenceNumber>305</ffAdvert:ReferenceNumber><ffAdvert:Title>Infrastructure Manager</ffAdvert:Title><ffAdvert:CompanyReferenceNumber>3259</ffAdvert:CompanyReferenceNumber><ffAdvert:JobType>Permanent</ffAdvert:JobType><ffAdvert:Discipline>Infrastructure / Networking</ffAdvert:Discipline><ffAdvert:Role>Infrastructure Manager</ffAdvert:Role><ffAdvert:LocationArea>Greater Manchester</ffAdvert:LocationArea><ffAdvert:Location></ffAdvert:Location><ffAdvert:Specialisation>Hospitality</ffAdvert:Specialisation><ffAdvert:SubSpecialisation></ffAdvert:SubSpecialisation><ffAdvert:PostedDate>Wed, 01 Apr 2026 12:32:56 GMT</ffAdvert:PostedDate><ffAdvert:ClosingDate>Mon, 13 Apr 2026 22:59:59 GMT</ffAdvert:ClosingDate><ffAdvert:Remuneration></ffAdvert:Remuneration><ffAdvert:PostedBy>Rebecca Westwood</ffAdvert:PostedBy><ffAdvert:RecruiterEmail>rebecca.westwood@tiltrecruitment.co.uk</ffAdvert:RecruiterEmail><ffAdvert:RecruiterDirectDial>01625 525300</ffAdvert:RecruiterDirectDial><ffAdvert:MinimumPayment>55000.00</ffAdvert:MinimumPayment><ffAdvert:MaximumPayment>62000.00</ffAdvert:MaximumPayment><ffAdvert:PaymentRate>Per Year</ffAdvert:PaymentRate><ffAdvert:Currency>GBP</ffAdvert:Currency><ffAdvert:Country></ffAdvert:Country></item><item><title>Head of Business Systems</title><description><![CDATA[<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos,sans-serif"><b>Head of Business Systems &ndash; Up to &pound;68k &ndash; Remote (occasional travel) &ndash; Social care</b></span></span></span></p>

<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos,sans-serif"><b>Shape systems that genuinely improve people&rsquo;s lives.</b></span></span></span></p>

<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Our client, a values-led organisation in the adult social care sector, is undergoing an ambitious period of transformation. Following significant transformation over the past year, the organisation is now entering the next phase of growth, including major systems change and a strong focus on digital maturity.</span></span></span></p>

<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">They are now seeking a Head of Business Systems to provide strategic leadership across their business-critical platforms and lead a talented systems team through this exciting journey.</span></span></span></p>

<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">This is not a hands-on technical role. Instead, it&rsquo;s a senior, people-focused leadership position for someone who understands how systems, data and users come together to enable great care, confident staff and strong governance.</span></span></span></p>

<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos,sans-serif"><b>What You&rsquo;ll Be Doing&hellip;</b></span></span></span></p>

<ul style="margin-bottom:11px">
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Own and deliver the systems strategy, ensuring platforms are scalable, secure and aligned to organisational priorities</span></span></span></span></li>
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Lead and develop specialist systems teams, creating clarity, collaboration and momentum</span></span></span></span></li>
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Oversee a complex portfolio of systems spanning workforce management, learning, care planning, finance and CRM</span></span></span></span></li>
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Ensure systems are well governed, secure and efficient, with clear access controls, configurations and automated workflows</span></span></span></span></li>
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Act as a trusted partner to senior leaders, translating business needs into practical system solutions</span></span></span></span></li>
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Champion user experience, change management and adoption, ensuring people feel confident and supported through change</span></span></span></span></li>
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Play a key role in selecting and shaping new platforms, working strategically with suppliers and internal stakeholders</span></span></span></span></li>
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Take a big-picture view of integrations, ensuring systems work together rather than in silos</span></span></span></span></li>
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Collaborate closely with data colleagues to understand and manage the downstream impact of systems change</span></span></span></span></li>
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Support future-focused initiatives, including exploration of AI and emerging technologies</span></span></span></span></li>
</ul>

<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos,sans-serif"><b>Why This Role?...</b></span></span></span></p>

<ul style="margin-bottom:11px">
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Influence systems used by thousands of frontline care staff</span></span></span></span></li>
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Lead transformation at a time when digital change really matters</span></span></span></span></li>
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Work with a progressive, non-hierarchical leadership team</span></span></span></span></li>
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Join an organisation where technology is seen as an enabler of better care, not just an IT function</span></span></span></span></li>
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Play a visible role in improving quality, compliance and outcomes across services</span></span></span></span></li>
</ul>

<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos,sans-serif"><b>What We&rsquo;re Looking For&hellip;</b></span></span></span></p>

<ul style="margin-bottom:11px">
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Proven experience in a senior systems or business systems leadership role</span></span></span></span></li>
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Strong track record of delivering systems strategy and complex change</span></span></span></span></li>
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Experience with SaaS platforms, integrations and automation</span></span></span></span></li>
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Understanding of governance, compliance and data security (especially valuable in regulated environments)</span></span></span></span></li>
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Excellent stakeholder engagement and communication skills</span></span></span></span></li>
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">A leadership style that is collaborative, pragmatic and people-centred</span></span></span></span></li>
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Background in care, health, housing, charity or similarly values-led environments preferred</span></span></span></span></li>
</ul>

<p style="margin-bottom:11px"><span style="font-size:12pt"><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt">This is a fantastic opportunity where you can make a real difference, improving systems in a way that directly supports carers and helps them focus on delivering better care.&nbsp; Please apply now and we&#39;ll be in touch shortly :)&nbsp;</span></span></span></p>

<p style="margin-bottom:11px">&nbsp;</p>

<p>&nbsp;</p>

<p><span style="font-size:9pt;">Our client is an equal opportunity employer &ndash; they celebrate diversity and are committed to creating an inclusive environment for all employees.</span></p>

<p><span style="font-size:9pt;">Tilt Recruitment are specialists in IT Recruitment. We work hard to find our candidates their perfect roles within fantastic organisations across the UK. If this role isn&rsquo;t right for you, please still get in touch with us as we may have other roles which may suit you better.</span></p>

<p><span style="font-size:9pt;">We also offer up to &pound;500 for every successful referral, if you know someone who matches this skill set please let us know.</span></p>

<p><span style="font-size:9pt;">Tilt Recruitment is acting as an Employment Agency in relation to this vacancy.</span></p>
]]></description><link>https://jobs.tiltrecruitment.co.uk/job/head-of-business-systems-302.aspx</link><guid>https://jobs.tiltrecruitment.co.uk/job/head-of-business-systems-302.aspx</guid><applyUrl>https://jobs.tiltrecruitment.co.uk/job/head-of-business-systems-302/apply.aspx</applyUrl><pubDate>Mon, 30 Mar 2026 11:25:25 GMT</pubDate><ffAdvert:applyUrl>https://jobs.tiltrecruitment.co.uk/job/head-of-business-systems-302/apply.aspx</ffAdvert:applyUrl><ffAdvert:ReferenceNumber>302</ffAdvert:ReferenceNumber><ffAdvert:Title>Head of Business Systems</ffAdvert:Title><ffAdvert:CompanyReferenceNumber>3210</ffAdvert:CompanyReferenceNumber><ffAdvert:JobType>Permanent</ffAdvert:JobType><ffAdvert:Discipline>Senior Leadership</ffAdvert:Discipline><ffAdvert:Role>Head of Business Systems</ffAdvert:Role><ffAdvert:LocationArea>West Midlands</ffAdvert:LocationArea><ffAdvert:Location></ffAdvert:Location><ffAdvert:Specialisation></ffAdvert:Specialisation><ffAdvert:SubSpecialisation></ffAdvert:SubSpecialisation><ffAdvert:PostedDate>Mon, 30 Mar 2026 11:25:25 GMT</ffAdvert:PostedDate><ffAdvert:ClosingDate>Mon, 13 Apr 2026 11:25:25 GMT</ffAdvert:ClosingDate><ffAdvert:Remuneration></ffAdvert:Remuneration><ffAdvert:PostedBy>Annabel Wadsworth</ffAdvert:PostedBy><ffAdvert:RecruiterEmail>annabel@tiltrecruitment.co.uk</ffAdvert:RecruiterEmail><ffAdvert:RecruiterDirectDial></ffAdvert:RecruiterDirectDial><ffAdvert:MinimumPayment>60000.00</ffAdvert:MinimumPayment><ffAdvert:MaximumPayment>70000.00</ffAdvert:MaximumPayment><ffAdvert:PaymentRate>Per Year</ffAdvert:PaymentRate><ffAdvert:Currency>GBP</ffAdvert:Currency><ffAdvert:Country></ffAdvert:Country></item><item><title>Data Engineer</title><description><![CDATA[<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos,sans-serif"><b>Data Engineer</b></span></span></span></p>

<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos,sans-serif"><b>Remote (UK) | 1&ndash;2 days per month in the South Manchester area.</b><br>
<b>Up to &pound;46,000 + flexibility for standout candidates</b></span></span></span></p>

<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">If you&rsquo;re a Data Engineer who wants more than just maintaining pipelines, this is a chance to <i>shape something from the ground up</i>.</span></span></span></p>

<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">This role sits at the heart of a business investing heavily in its data capability. They&rsquo;re moving away from reactive reporting towards a modern, insight-led platform and they need someone who wants to be part of that journey, not just observe it.</span></span></span></p>

<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos,sans-serif"><b>The Opportunity</b></span></span></span></p>

<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">You&rsquo;ll join at a pivotal moment.</span></span></span></p>

<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">The current data platform is being rebuilt, transitioning from legacy and mixed approaches into a modern, cloud-first architecture built on Azure Synapse and a medallion (bronze&ndash;silver&ndash;gold) design.</span></span></span></p>

<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">This isn&rsquo;t a &ldquo;keep the lights on&rdquo; role. You&rsquo;ll be:</span></span></span></p>

<ul style="margin-bottom:11px">
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Designing and building scalable data pipelines from scratch</span></span></span></span></li>
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Shaping how data is structured, governed, and used across the business</span></span></span></span></li>
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Influencing technical direction and bringing in better ways of working</span></span></span></span></li>
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Helping the organisation move towards predictive and insight-driven decision making</span></span></span></span></li>
</ul>

<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">You&rsquo;ll have genuine ownership and the space to challenge existing approaches and introduce best practice.</span></span></span></p>

<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos,sans-serif"><b>What You&rsquo;ll Be Doing</b></span></span></span></p>

<ul style="margin-bottom:11px">
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Building and optimising data pipelines using Azure Synapse (pipelines and notebooks)</span></span></span></span></li>
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Writing and maintaining robust SQL, including complex stored procedures</span></span></span></span></li>
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Designing and implementing modern data warehouse architecture (medallion model)</span></span></span></span></li>
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Ensuring data quality, validation, and reliability across the platform</span></span></span></span></li>
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Integrating data from APIs and multiple internal sources</span></span></span></span></li>
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Collaborating with stakeholders to turn data into something genuinely useful</span></span></span></span></li>
</ul>

<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos,sans-serif"><b>What We&rsquo;re Looking For</b></span></span></span></p>

<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">You don&rsquo;t need to tick every box, but there are a few things that really matter:</span></span></span></p>

<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos,sans-serif"><b>Must-have:</b></span></span></span></p>

<ul style="margin-bottom:11px">
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Strong SQL skills, including writing advanced stored procedures</span></span></span></span></li>
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Hands-on experience with Azure Synapse (pipelines and notebooks)</span></span></span></span></li>
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Experience building or working within modern data warehouse architectures</span></span></span></span></li>
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Ability to get up and running quickly without heavy onboarding</span></span></span></span></li>
</ul>

<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos,sans-serif"><b>Nice to have:</b></span></span></span></p>

<ul style="margin-bottom:11px">
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Python, PySpark or Spark experience</span></span></span></span></li>
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Exposure to APIs and external data integration</span></span></span></span></li>
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Experience working in evolving or transforming data environments</span></span></span></span></li>
</ul>

<p style="margin-bottom:11px"><strong><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Most importantly, you&rsquo;ll be someone who:</span></span></span></strong></p>

<ul style="margin-bottom:11px">
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Wants to improve and evolve things, not just maintain them</span></span></span></span></li>
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Is comfortable challenging existing approaches constructively</span></span></span></span></li>
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Enjoys solving problems and taking ownership</span></span></span></span></li>
</ul>

<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos,sans-serif"><b>Why This Role?</b></span></span></span></p>

<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">There are plenty of Data Engineer roles out there. This one stands out because of the <i>impact and trajectory</i>.</span></span></span></p>

<ul style="margin-bottom:11px">
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif"><b>Build, not maintain</b> &ndash; genuine opportunity to shape a modern data platform</span></span></span></span></li>
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif"><b>Influence</b> &ndash; your ideas and approach will matter from day one</span></span></span></span></li>
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif"><b>Growth</b> &ndash; strong focus on learning, with access to training and new technologies</span></span></span></span></li>
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif"><b>Variety</b> &ndash; a mix of engineering, problem-solving, and collaboration</span></span></span></span></li>
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif"><b>Flexibility</b> &ndash; remote-first, with occasional in-person team time</span></span></span></span></li>
</ul>

<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">You&rsquo;ll also be joining a team that values curiosity, improvement, and doing things properly rather than just quickly.</span></span></span></p>

<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos,sans-serif"><b>Location &amp; Flexibility</b></span></span></span></p>

<ul style="margin-bottom:11px">
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Remote-first role across the UK</span></span></span></span></li>
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">1&ndash;2 days per month in the Manchester area</span></span></span></span></li>
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Open to candidates across the North West, and beyond</span></span></span></span></li>
</ul>

<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos,sans-serif"><b>A Note on Fit</b></span></span></span></p>

<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">This role won&rsquo;t suit someone looking for routine, maintenance-only work.</span></span></span></p>

<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">It will suit someone who wants to:</span></span></span></p>

<ul style="margin-bottom:11px">
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Build</span></span></span></span></li>
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Improve</span></span></span></span></li>
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Challenge</span></span></span></span></li>
	<li style="margin-bottom:11px"><span style="font-size:11pt"><span style=""><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">And leave things better than they found them</span></span></span></span></li>
</ul>

<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">If you&rsquo;re looking for a role where you can genuinely influence a data platform and grow with it, this is well worth a conversation.</span></span></span></p>

<p style="margin-bottom:11px">&nbsp;</p>

<p style="margin-bottom:11px"><span style="font-size:9pt;"><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Tilt Recruitment are specialists in IT Recruitment. We work hard to find our candidates their perfect roles within fantastic organisations across the UK. If this role isn&rsquo;t right for you, please still get in touch with us as we may have other roles which may suit you better.</span></span></span></p>

<p style="margin-bottom:11px"><span style="font-size:9pt;"><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">We also offer up to &pound;500 for every successful referral, if you know someone who matches this skill set please let us know.</span></span></span></p>

<p style="margin-bottom:11px"><span style="font-size:9pt;"><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Tilt Recruitment is acting as an Employment Agency in relation to this vacancy</span></span></span></p>
]]></description><link>https://jobs.tiltrecruitment.co.uk/job/data-engineer-303.aspx</link><guid>https://jobs.tiltrecruitment.co.uk/job/data-engineer-303.aspx</guid><applyUrl>https://jobs.tiltrecruitment.co.uk/job/data-engineer-303/apply.aspx</applyUrl><pubDate>Mon, 30 Mar 2026 11:25:09 GMT</pubDate><ffAdvert:applyUrl>https://jobs.tiltrecruitment.co.uk/job/data-engineer-303/apply.aspx</ffAdvert:applyUrl><ffAdvert:ReferenceNumber>303</ffAdvert:ReferenceNumber><ffAdvert:Title>Data Engineer</ffAdvert:Title><ffAdvert:CompanyReferenceNumber>3454</ffAdvert:CompanyReferenceNumber><ffAdvert:JobType>Permanent</ffAdvert:JobType><ffAdvert:Discipline>Business Intelligence / Data</ffAdvert:Discipline><ffAdvert:Role>Data Engineer</ffAdvert:Role><ffAdvert:LocationArea>North West</ffAdvert:LocationArea><ffAdvert:Location></ffAdvert:Location><ffAdvert:Specialisation></ffAdvert:Specialisation><ffAdvert:SubSpecialisation></ffAdvert:SubSpecialisation><ffAdvert:PostedDate>Mon, 30 Mar 2026 11:25:09 GMT</ffAdvert:PostedDate><ffAdvert:ClosingDate>Mon, 13 Apr 2026 11:25:09 GMT</ffAdvert:ClosingDate><ffAdvert:Remuneration></ffAdvert:Remuneration><ffAdvert:PostedBy>Annabel Wadsworth</ffAdvert:PostedBy><ffAdvert:RecruiterEmail>annabel@tiltrecruitment.co.uk</ffAdvert:RecruiterEmail><ffAdvert:RecruiterDirectDial></ffAdvert:RecruiterDirectDial><ffAdvert:MinimumPayment>46000.00</ffAdvert:MinimumPayment><ffAdvert:MaximumPayment>46000.00</ffAdvert:MaximumPayment><ffAdvert:PaymentRate>Per Year</ffAdvert:PaymentRate><ffAdvert:Currency>GBP</ffAdvert:Currency><ffAdvert:Country>United Kingdom</ffAdvert:Country></item><item><title>Technical Support Supervisor</title><description><![CDATA[<p class="x"><span style="font-size:12pt"><span style="font-family:Aptos,sans-serif"><b><span style="font-size:11.0pt"><span style="font-family:&quot;Calibri&quot;,sans-serif"><span style="color:black">Technical Support Supervisor</span></span></span></b></span></span></p>

<p class="x"><span style="font-size:12pt"><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span style="font-family:&quot;Segoe UI Emoji&quot;,sans-serif"><span style="color:black">&#128205;</span></span></span><span style="font-size:11.0pt"><span style="font-family:&quot;Calibri&quot;,sans-serif"><span style="color:black">&nbsp;4 days onsite in Cheshire &nbsp;/ 1 day remote</span></span></span></span></span></p>

<p class="x"><span style="font-size:12pt"><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span style="font-family:&quot;Calibri&quot;,sans-serif"><span style="color:black">Are you a hands-on technical specialist who enjoys supporting and developing others? This is an opportunity to step into a supervisory role where you&rsquo;ll combine strong technical expertise with coaching, mentoring and team coordination.</span></span></span></span></span></p>

<p class="x"><span style="font-size:12pt"><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span style="font-family:&quot;Calibri&quot;,sans-serif"><span style="color:black">You&rsquo;ll act as a key escalation point for complex desktop and infrastructure issues while helping to shape a high-performing, customer-focused service desk team.</span></span></span></span></span></p>

<p class="x"><span style="font-size:12pt"><span style="font-family:Aptos,sans-serif">&nbsp;</span></span><span style="font-size:12pt"><span style="font-family:Aptos,sans-serif"><b><span style="font-size:11.0pt"><span style="font-family:&quot;Calibri&quot;,sans-serif"><span style="color:black">The role</span></span></span></b></span></span></p>

<p class="x"><span style="font-size:12pt"><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span style="font-family:&quot;Calibri&quot;,sans-serif"><span style="color:black">You&rsquo;ll support the day-to-day running of a busy service desk, ensuring issues are prioritised, resolved efficiently and communicated clearly across the business.</span></span></span></span></span></p>

<p class="x"><span style="font-size:12pt"><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span style="font-family:&quot;Calibri&quot;,sans-serif"><span style="color:black">Alongside this, you&rsquo;ll play a key role in developing the team. This includes coaching, mentoring and helping individuals grow their capability, particularly around service delivery and customer experience.</span></span></span></span></span></p>

<p class="x"><span style="font-size:12pt"><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span style="font-family:&quot;Calibri&quot;,sans-serif"><span style="color:black">You&rsquo;ll also act as the technical escalation point for 2nd line desktop queries, taking ownership of more complex issues and ensuring they are resolved within agreed service levels.</span></span></span></span></span></p>

<p class="x"><span style="font-size:12pt"><span style="font-family:Aptos,sans-serif">&nbsp;</span></span><span style="font-size:12pt"><span style="font-family:Aptos,sans-serif"><b><span style="font-size:11.0pt"><span style="font-family:&quot;Calibri&quot;,sans-serif"><span style="color:black">What you&rsquo;ll be doing</span></span></span></b></span></span></p>

<ul style="margin-bottom:11px">
	<li class="x" style="margin-bottom:11px"><span style="font-size:12pt"><span style="color:black"><span style="line-height:105%"><span style=""><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span style="line-height:105%"><span style="font-family:&quot;Calibri&quot;,sans-serif">Acting as the go-to escalation point for technical issues across desktop and infrastructure</span></span></span></span></span></span></span></span></li>
	<li class="x" style="margin-bottom:11px"><span style="font-size:12pt"><span style="color:black"><span style="line-height:105%"><span style=""><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span style="line-height:105%"><span style="font-family:&quot;Calibri&quot;,sans-serif">Supporting and coordinating a team of service desk engineers</span></span></span></span></span></span></span></span></li>
	<li class="x" style="margin-bottom:11px"><span style="font-size:12pt"><span style="color:black"><span style="line-height:105%"><span style=""><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span style="line-height:105%"><span style="font-family:&quot;Calibri&quot;,sans-serif">Coaching and mentoring team members to improve performance and service delivery</span></span></span></span></span></span></span></span></li>
	<li class="x" style="margin-bottom:11px"><span style="font-size:12pt"><span style="color:black"><span style="line-height:105%"><span style=""><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span style="line-height:105%"><span style="font-family:&quot;Calibri&quot;,sans-serif">Managing and prioritising workloads to ensure SLAs are consistently met</span></span></span></span></span></span></span></span></li>
	<li class="x" style="margin-bottom:11px"><span style="font-size:12pt"><span style="color:black"><span style="line-height:105%"><span style=""><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span style="line-height:105%"><span style="font-family:&quot;Calibri&quot;,sans-serif">Communicating clearly with stakeholders across the business</span></span></span></span></span></span></span></span></li>
	<li class="x" style="margin-bottom:11px"><span style="font-size:12pt"><span style="color:black"><span style="line-height:105%"><span style=""><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span style="line-height:105%"><span style="font-family:&quot;Calibri&quot;,sans-serif">Identifying trends and areas for improvement within the service desk</span></span></span></span></span></span></span></span></li>
	<li class="x" style="margin-bottom:11px"><span style="font-size:12pt"><span style="color:black"><span style="line-height:105%"><span style=""><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span style="line-height:105%"><span style="font-family:&quot;Calibri&quot;,sans-serif">Playing a key role in ITIL-aligned processes, including incident and change management</span></span></span></span></span></span></span></span></li>
	<li class="x" style="margin-bottom:11px"><span style="font-size:12pt"><span style="color:black"><span style="line-height:105%"><span style=""><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span style="line-height:105%"><span style="font-family:&quot;Calibri&quot;,sans-serif">Supporting governance and contributing to technical design authority discussions where required</span></span></span></span></span></span></span></span></li>
	<li class="x" style="margin-bottom:11px"><span style="font-size:12pt"><span style="color:black"><span style="line-height:105%"><span style=""><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span style="line-height:105%"><span style="font-family:&quot;Calibri&quot;,sans-serif">Maintaining a strong focus on customer experience at all times</span></span></span></span></span></span></span></span></li>
</ul>

<p class="x"><span style="font-size:12pt"><span style="font-family:Aptos,sans-serif">&nbsp;</span></span><span style="font-size:12pt"><span style="font-family:Aptos,sans-serif"><b><span style="font-size:11.0pt"><span style="font-family:&quot;Calibri&quot;,sans-serif"><span style="color:black">What they&rsquo;re looking for</span></span></span></b></span></span></p>

<ul style="margin-bottom:11px">
	<li class="x" style="margin-bottom:11px"><span style="font-size:12pt"><span style="color:black"><span style="line-height:105%"><span style=""><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span style="line-height:105%"><span style="font-family:&quot;Calibri&quot;,sans-serif">Strong technical background across Microsoft environments (Windows, Active Directory, Exchange)</span></span></span></span></span></span></span></span></li>
	<li class="x" style="margin-bottom:11px"><span style="font-size:12pt"><span style="color:black"><span style="line-height:105%"><span style=""><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span style="line-height:105%"><span style="font-family:&quot;Calibri&quot;,sans-serif">Experience supporting desktop environments and troubleshooting complex issues</span></span></span></span></span></span></span></span></li>
	<li class="x" style="margin-bottom:11px"><span style="font-size:12pt"><span style="color:black"><span style="line-height:105%"><span style=""><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span style="line-height:105%"><span style="font-family:&quot;Calibri&quot;,sans-serif">Proven ability to act as an escalation point within a service desk environment</span></span></span></span></span></span></span></span></li>
	<li class="x" style="margin-bottom:11px"><span style="font-size:12pt"><span style="color:black"><span style="line-height:105%"><span style=""><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span style="line-height:105%"><span style="font-family:&quot;Calibri&quot;,sans-serif">Experience working within an ITIL-based environment, particularly across incident management, change management and governance</span></span></span></span></span></span></span></span></li>
	<li class="x" style="margin-bottom:11px"><span style="font-size:12pt"><span style="color:black"><span style="line-height:105%"><span style=""><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span style="line-height:105%"><span style="font-family:&quot;Calibri&quot;,sans-serif">Exposure to or involvement in Technical Design Authority (TDA) or similar governance frameworks</span></span></span></span></span></span></span></span></li>
	<li class="x" style="margin-bottom:11px"><span style="font-size:12pt"><span style="color:black"><span style="line-height:105%"><span style=""><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span style="line-height:105%"><span style="font-family:&quot;Calibri&quot;,sans-serif">Excellent communication skills, with the ability to build rapport at all levels</span></span></span></span></span></span></span></span></li>
	<li class="x" style="margin-bottom:11px"><span style="font-size:12pt"><span style="color:black"><span style="line-height:105%"><span style=""><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span style="line-height:105%"><span style="font-family:&quot;Calibri&quot;,sans-serif">Confident stakeholder management skills</span></span></span></span></span></span></span></span></li>
	<li class="x" style="margin-bottom:11px"><span style="font-size:12pt"><span style="color:black"><span style="line-height:105%"><span style=""><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span style="line-height:105%"><span style="font-family:&quot;Calibri&quot;,sans-serif">A personable, approachable style with a genuine interest in supporting others</span></span></span></span></span></span></span></span></li>
	<li class="x" style="margin-bottom:11px"><span style="font-size:12pt"><span style="color:black"><span style="line-height:105%"><span style=""><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span style="line-height:105%"><span style="font-family:&quot;Calibri&quot;,sans-serif">Experience coaching, mentoring or informally leading others</span></span></span></span></span></span></span></span></li>
	<li class="x" style="margin-bottom:11px"><span style="font-size:12pt"><span style="color:black"><span style="line-height:105%"><span style=""><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span style="line-height:105%"><span style="font-family:&quot;Calibri&quot;,sans-serif">Someone who can inspire, motivate and bring energy to a team</span></span></span></span></span></span></span></span></li>
</ul>

<p class="x"><span style="font-size:12pt"><span style="font-family:Aptos,sans-serif">&nbsp;</span></span><span style="font-size:12pt"><span style="font-family:Aptos,sans-serif"><b><span style="font-size:11.0pt"><span style="font-family:&quot;Calibri&quot;,sans-serif"><span style="color:black">Why this role?</span></span></span></b></span></span></p>

<p class="x"><span style="font-size:12pt"><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span style="font-family:&quot;Calibri&quot;,sans-serif"><span style="color:black">This is a great opportunity for someone looking to step into, or further develop, a supervisory position while remaining close to the technology.</span></span></span></span></span></p>

<p class="x"><span style="font-size:12pt"><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span style="font-family:&quot;Calibri&quot;,sans-serif"><span style="color:black">You&rsquo;ll have the chance to influence how the service desk operates, develop others, and make a real impact on both team performance and customer experience.</span></span></span></span></span></p>

<p class="x"><span style="font-size:12pt"><span style="font-family:Aptos,sans-serif">&nbsp;</span></span></p>

<p class="x"><span style="font-size:12pt"><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span style="font-family:&quot;Calibri&quot;,sans-serif">Tilt Recruitment are specialists in IT Recruitment. We work hard to find our candidates their perfect roles within fantastic organisations across the UK. If this role isn&rsquo;t right for you, please still get in touch with us as we may have other roles which may suit you better.</span></span></span></span></p>

<p style="margin-bottom:11px"><span style="font-size:12pt"><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span style="font-family:&quot;Calibri&quot;,sans-serif">We also offer up to &pound;500 for every successful referral, if you know someone who matches this skill set please let us know.</span></span></span></span></p>

<p style="margin-bottom:11px"><span style="font-size:12pt"><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span style="font-family:&quot;Calibri&quot;,sans-serif">Tilt Recruitment is acting as an Employment Agency in relation to this vacancy</span></span></span></span></p>
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