This is not your typical support role. It is your chance to lead, shape and transform IT service delivery in a growing, multi-site UK business with over £90m turnover and 500+ users.

If you are the kind of person who enjoys fixing things properly, not just quickly, and you have been itching to take more ownership, this could be the move that changes your career.

What’s in it for you?
• Step into a leadership role without needing years of management experience
• Own and shape the Service Desk function from the ground up
• Work directly with a forward-thinking Head of Technology and fractional CIO
• Get exposure to IT transformation, service improvement and project delivery
• Be part of a small, close-knit tech team (c.5 people) where your voice matters
• Training, certifications and development fully supported
• Real variety: hands-on support + leadership + projects (Power BI, automation, service improvement)
• Recognition through monthly awards (£250 vouchers) and annual events
• Access to a wide employee benefits platform and wellbeing support

The opportunity

You will take the lead on day-to-day IT service and operations, acting as the go-to escalation point while mentoring a Service Desk Analyst and helping bring structure to a fast-moving environment.

This is a business on a genuine transformation journey. Technology has been underinvested, processes are still maturing, and there is a huge opportunity to make a visible impact.

You will:
• Lead IT support operations across multiple sites and remote users
• Drive service desk improvements, SLAs, KPIs and ticketing discipline
• Act as 2nd/3rd line escalation across devices, M365, applications and basic infrastructure
• Support business-critical systems (ERP, CRM, HR platforms)
• Work closely with infrastructure, security and delivery teams to balance BAU and project work
• Help embed a customer-first, process-driven IT culture
• Play a key role in incident management, root cause analysis and continuous improvement

What you’ll bring

• Strong 2nd line / senior service desk / IT support experience
• Confidence across M365, user support, applications and basic networking/infrastructure
• Exposure to application support (ERP/CRM/HR systems)
• A proactive mindset. You spot problems and fix the root cause
• The confidence to challenge, educate and influence users
• Ability to work in a hybrid BAU + project environment
• A natural communicator who can translate tech into plain English

The environment

• Multi-site business including manufacturing and field-based users
• Around 250 to 500 users, with varying levels of IT maturity
• A culture that is friendly, ambitious and customer-focused, but needs stronger processes and direction
• A place where you can genuinely “steady the ship” and build something better

Why this role stands out

This is ideal for someone who is:
• A 2nd line engineer ready for the next step
• Already acting as an informal lead and wants it officially
• Frustrated by firefighting and wants to improve how things actually work
• Looking for real responsibility without jumping into a huge corporate structure

If you are looking for a role where you can lead, influence, and make a visible impact from day one, this is well worth a conversation.

Tilt Recruitment are specialists in IT Recruitment. We work hard to find our candidates their perfect roles within fantastic organisations across the UK. If this role isn’t right for you, please still get in touch with us as we may have other roles which may suit you better.

We also offer up to £500 for every successful referral, if you know someone who matches this skill set please let us know.

Tilt Recruitment is acting as an Employment Agency in relation to this vacancy.

We’re looking or a Senior .Net Developer to join our global client - a non-profit organisation operating across over 70 countries, tackling some of the world’s most pressing challenges.

You’ll helping to build and evolve cross-platform mobile applications used around the world.

This is a rare opportunity to combine modern mobile engineering with purpose-driven work.

The Role

You’ll play a key role in developing and enhancing mobile applications used across global programmes and initiatives.

Working closely with product, UX and backend teams, you’ll help deliver high-quality, scalable mobile solutions across Android and iOS.

You’ll also have the opportunity to influence how mobile development is done, helping shape best practices and standards.

What You’ll Be Doing

• Develop and maintain cross-platform mobile apps using .NET MAUI
• Build mobile-first solutions for Android and iOS
• Integrate with backend APIs and third-party services
• Optimise performance, responsiveness and usability
• Contribute to architecture and development standards
• Troubleshoot and resolve complex technical issues
• Collaborate with UX/UI teams to deliver high-quality user experiences
• Mentor developers and support technical growth

What Tech Skills You’ll Need

• .NET (5+), C#
• .NET MAUI (or Xamarin as a foundation)
• XAML
• REST APIs / integrations
• CI/CD pipelines for mobile apps
• Azure (desirable)

What We’re Looking For

• Strong experience in mobile application development
• Experience with .NET MAUI or Xamarin
• Solid understanding of MVVM / MVU patterns
• Experience building production-ready mobile applications
• Strong problem-solving skills and attention to quality – this is not a ‘just ship it’ environment
• Comfortable working in collaborative, cross-functional teams

Why Join?

• Work on technology that has real-world impact
• Opportunity to shape mobile development practices
• Modern tech stack with a focus on quality and scalability
• Collaborative, mission-driven culture

If you’re looking for a Senior Developer role with influence, ownership and purpose then this could be your perfect next move. Please apply and I’ll be in touch shortly 😊

Tilt Recruitment are specialists in IT Recruitment. We work hard to find our candidates their perfect roles within fantastic organisations across the UK. If this role isn’t right for you, please still get in touch with us as we may have other roles which may suit you better.

We also offer up to £500 for every successful referral, if you know someone who matches this skill set please let us know.

Tilt Recruitment is acting as an Employment Agency in relation to this vacancy.

Fully Remote | Up to £85,000 | Global Impact

If you’re looking for a role where you can genuinely shape engineering direction, influence strategy and still stay close enough to technology to challenge it, this is worth your time.

This isn’t a “sit above it all” leadership role. It’s for someone who enjoys rolling up their sleeves, working across teams, and making things better, technically and culturally.

What’s in it for you?

• Real impact, not just oversight
  You’ll lead multiple engineering teams and directly influence how systems are designed, built and improved across a complex global platform.
• A genuinely flexible way of working
  Fully remote, no expectation to be in an office. You can also work internationally for extended periods if that suits your lifestyle.
• Variety and ownership
  You’ll work across greenfield builds, legacy modernisation and vendor-delivered systems. No two weeks will look the same.
• A role that blends leadership and technical credibility
  You’ll mentor engineers, shape delivery and still stay close enough to architecture and engineering decisions to challenge them confidently.
• A culture that values autonomy over process
  If you enjoy environments where you can take ownership, influence direction and aren’t constrained by rigid structures, you’ll thrive here.
• Work-life balance that’s actually meaningful
  25 days holiday plus 9 additional “resilience” days, and the flexibility to work in a way that fits around your life.

The role

You’ll be leading across multiple agile engineering teams (typically 5–6), working closely with product, architecture and external vendors to deliver high-quality, scalable systems.

This is a hybrid role in the truest sense. You’ll be:

• Leading and developing engineers through mentoring, performance management and coaching
• Driving technical and architectural direction alongside senior stakeholders
• Challenging decisions made by internal teams and third-party vendors
• Improving operational excellence, from monitoring and incident management to system reliability
• Supporting both legacy transformation and new product development

You’ll play a key role in reducing reliance on third-party vendors and building stronger internal engineering capability.

What you’ll bring

• A background in software engineering (.NET) with the ability to engage in technical discussions with confidence
• Experience leading multiple engineering teams, not just a single squad
• Strong understanding of cloud platforms (Azure preferred, AWS/GCP also considered)
• Experience working with modern architecture (microservices, event-driven systems)
• The ability to influence stakeholders across engineering, product and senior leadership
• A pragmatic, adaptable mindset suited to a fast-evolving, less structured environment

What to be aware of

This role won’t suit everyone.

• It’s not a purely strategic leadership position, you’ll be expected to stay close to the detail
• It’s not a highly structured, process-heavy environment - things evolve and you’ll need to be comfortable with that
• It requires a balance of technical depth and leadership, not one or the other

Why consider it?

If you’re motivated by ownership, variety and the chance to genuinely shape engineering outcomes, this is a rare opportunity to do all three in a flexible, global environment.

If you’re looking for a rigid role, clear boundaries or purely people leadership, this probably isn’t the right fit.

But if you want to build, influence and improve at scale, it could be exactly what you’ve been looking for :)  Please apply and we'll be in touch shortly.

Tilt Recruitment are specialists in IT Recruitment. We work hard to find our candidates their perfect roles within fantastic organisations across the UK. If this role isn’t right for you, please still get in touch with us as we may have other roles which may suit you better.

We also offer up to £500 for every successful referral, if you know someone who matches this skill set please let us know.

Tilt Recruitment is acting as an Employment Agency in relation to this vacancy.